Legal Notice, Privacy, and Terms of Contract
Business Information & Contact Owner (LSSI-CE):
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying details of the owner are set forth below:
Owner: Ámbar Sarmiento Padín (Apotēca Sonōra)
Contact/Tax Address: Calle Trujillo 10, 10600 Plasencia, Cáceres, Spain.
Website: apotecasonora.com Ámbar Sarmiento Padín (Apotēca Sonōra)
Contact:
Privacy Policy and Data Protection (GDPR and LOPDGDD)
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD):
Data Controller: Ámbar Sarmiento Padín, residing in Plasencia, Cáceres, Spain.
Platform and Infrastructure: Our content and course platform is hosted on Teachery, which complies with GDPR standards, guaranteeing secure data encryption and safeguards. You can consult Teachery's privacy policy for more details.
Information We Collect: Full name, email address, telephone/WhatsApp number, country/province of residence (Plasencia/Spain), and access and transaction logs.
Communication via WhatsApp: We will never initiate unsolicited contact with you via WhatsApp. Communication through this medium will take place strictly if you independently click the link on our official website to start a conversation with us.
Payment Processing: Transactions are processed securely through encrypted payment gateways. Apotēca Sonōra does not store or have access to your bank details or credit card information.
Purpose and Legitimacy: Your data is used strictly for the execution of the contract (granting access to streaming, providing support, issuing invoices/receipts) and, where applicable, for sending commercial updates (prior consent required). You can unsubscribe at any time.
Age Requirement: Service intended exclusively for individuals over 18 years of age.
Data Transfer: We do not sell or rent your personal data. Information is only shared with technological infrastructure and hosting providers necessary to provide the service.
ARCO+G Rights (Your Rights): You can exercise your rights of access, rectification, erasure, restriction, portability, and objection by sending a request through our WhatsApp link or contact email, attaching a copy of your identification document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
Digital Content Policy and Billing
In accordance with Spanish legislation applicable to the contracting of digital services and content (General Law for the Defence of Consumers and Users):
Authorized Payment Channels: All purchases are billed exclusively through this official website (apotecasonora.com). We will never charge you by phone, direct message, WhatsApp, or through unauthorized external platforms.
Exclusion of the Right of Withdrawal (Digital Content): Pursuant to Article 103(m) of Royal Legislative Decree 1/2007 (General Law for the Defence of Consumers and Users), given that this involves digital content supplied via streaming that begins execution immediately after purchase, with your express consent and your acknowledgment that you lose the right of withdrawal, all sales are final, non-refundable, and non-cancellable.
7-Day Technical Support Window: If you experience technical streaming issues (for example, playback errors, account access failure, or broken links), contact us via our WhatsApp link or email within 7 calendar days following purchase to resolve the technical or access issue. Exceptional refunds are granted strictly at the sole discretion of the owner.
Approved Refunds: If a refund is exceptionally approved, it will be automatically credited to your original payment method within 5 to 15 business days, and streaming access will be immediately revoked.
Intellectual Property
All streaming material—including acoustic potions, audio mixes composed with Digital Performer, texts, logos, and visual elements—is the exclusive intellectual property of Ámbar Sarmiento Padín and is protected by Spanish Intellectual Property Law and international copyright treaties.
Limited Access License: The purchase grants a strictly private, personal, non-exclusive, non-transferable, and revocable license to stream the audio content.
Prohibited Actions: It is strictly prohibited to download, record, extract (rip), sample, capture, modify, resell, or publicly transmit any streaming content without the prior written authorization of the owner. Any unauthorized use will be prosecuted in accordance with current Spanish legislation.